To obtain the tech support please write or call the US office for all US and World support and EU office for the European support:
Drivers, Firmware and Manuals for Current Products
FIRMWARE:
LIBERTY DAC II V1.3.0
MANUAL:
WINDOWS SOFTWARE
LIBERTY DAC II FIRMWARE UPLOADER FOR WINDOWS
MACOS SOFTWARE:
LIBERTY DAC II FIRMWARE UPLOADER FOR MAC OS (coming soon)
FIRMWARE:
BROOKLYN AMP+ V1.00
WINDOWS SOFTWARE:
MYTEK CONTROL PANEL FOR WINDOWS
Drivers, Firmware and Manuals for Legacy Products
There will be no further firmware upgrades for legacy products
FIRMWARE:
BROOKLYN BRIDGE V1.44
MANUAL:
WINDOWS SOFTWARE:
MYTEK CONTROL PANEL FOR WINDOWS
MACOS SOFTWARE:
MYTEK CONTROL PANEL FOR MAC OS
FIRMWARE:
BROOKLYN DAC+ V1.28
MANUAL:
WINDOWS SOFTWARE:
MYTEK CONTROL PANEL FOR WINDOWS
MACOS SOFTWARE:
MYTEK CONTROL PANEL FOR MAC OS
FIRMWARE:
BROOKLYN DAC V2.36
MANUAL:
WINDOWS SOFTWARE:
MYTEK CONTROL PANEL FOR WINDOWS
MACOS SOFTWARE:
MYTEK CONTROL PANEL FOR MAC OS
FIRMWARE:
LIBERTY DAC V1.35
MANUAL:
WINDOWS SOFTWARE
MYTEK CONTROL PANEL FOR WINDOWS
MACOS SOFTWARE:
MYTEK CONTROL PANEL FOR MAC OS
FIRMWARE:
MANHATTAN V2.31
MANUAL:
WINDOWS SOFTWARE:
MYTEK CONTROL PANEL FOR WINDOWS
MACOS SOFTWARE:
MYTEK CONTROL PANEL FOR MAC OS
FIRMWARE:
BROOKLYN ADC V2.10
BROOKLYN ADC V1.01
MANUAL:
WINDOWS SOFTWARE:
MYTEK CONTROL PANEL FOR WINDOWS
MACOS SOFTWARE:
MYTEK CONTROL PANEL FOR MAC OS
FIRMWARE:
BROOKLYN AMP+ V1.00
WINDOWS SOFTWARE:
MYTEK CONTROL PANEL FOR WINDOWS
FIRMWARE:
BROOKLYN AMP V1.00
MANUAL:
WINDOWS SOFTWARE:
MYTEK CONTROL PANEL FOR WINDOWS
MACOS SOFTWARE:
FIRMWARE:
8x192 USB2 V1.01
MANUAL:
WINDOWS SOFTWARE:
MYTEK CONTROL PANEL FOR WINDOWS
MACOS SOFTWARE:
MYTEK CONTROL PANEL FOR MAC OS
WINDOWS DRIVER:
MYTEK USB2 DRIVER [v1.35.20] WINDOWS
MACOS DRIVER:
MYTEK USB2 DRIVER [v2.8.0] MAC OS*
*This old USB driver doesn't support El Capitan/Sierra OS/High Sierra/Mojave. Please use FireWire/Thunderbolt driver instead. The issue does not affect the Brooklyn DAC and Brooklyn ADC which use new 32bit USB2 Class2 solution (driverless for macOS and Linux).
FIRMWARE:
8x192ADDA DIO FW V3.001
MANUAL:
ENGLISH V1.4
WINDOWS DRIVER:
MYTEK FW DRIVER FOR WINDOWS [v4.3.1.47542]
MACOS DRIVER:
MYTEK FW/THUNDERBOLT DRIVER FOR MAC OS [v4.3.1.47542]
*FireWire connection in Stereo192-DSD DAC and 8x192 FireWire DIO card does not work with newest Apple computers (from 2018 and higher).
MANUAL:
WINDOWS DRIVER:
STEREO192 USB DRIVER FOR WINDOWS [v1.35.22]
STEREO192 FW DRIVER FOR WINDOWS [v4.3.1.47542]
MACOS DRIVER:
STEREO192 USB DRIVER FOR MAC OS [v2.8.0]*
STEREO192 FW/THUNDERBOLT DRIVER FOR MAC OS [v4.3.1.47542]
FireWire connection in Stereo192-DSD DAC and 8x192 FireWire DIO card does not work with newest Apple computers (from 2018 and higher).
*This old USB driver doesn't support El Capitan/Sierra OS/High Sierra/Mojave. Please use FireWire/Thunderbolt driver instead. The issue does not affect the Brooklyn DAC and Brooklyn ADC which use new 32bit USB2 Class2 solution (driverless for macOS and Linux).
FIRMWARE:
MANHATTAN DAC v1.1.1
MANUAL:
WINDOWS DRIVERS:
MYTEK USB2 DRIVER FOR WINDOWS[v1.35.22]
MYTEK FW DRIVER FOR WINDOWS[V4.3.1.47542]
MACOS DRIVERS:
MYTEK USB2 DRIVER FOR MAC OS [V2.8.0] *
MYTEK FW/THUNDERBOLT DRIVER FOR MAC OS [v4.3.1.47542]
FireWire connection in Stereo192-DSD DAC, Manhattan DAC (the first version) and 8x192 FireWire DIO card
does not work with newest Apple computers (from 2018 and higher).
*The Stereo192-DSD DAC and the Manhattan DAC (the first version) USB2 driver is NOT compatible with El Capitan/Sierra/High Sierra/Mojave. The FireWire/Thunderbolt driver is fully compatible. Also there are no issues with Windows 7, 8, 10. This issue does not affect Brooklyn DAC+, Brooklyn DAC, Brooklyn ADC and the Manhattan II DAC which use new 32bit USB2 Class2 solution (driverless for macOS and Linux).
MYTEK WARRANTY
Each individual Mytek product undergoes comprehensive quality control and a complete test before shipping. This Mytek product is warranted by Mytek to the original purchaser against defects in workmanship and materials used in manufacture for a period of two years from the date of purchase. Faults due to customer misuse, unauthorized modifications or accidents are not covered by this warranty. Removal of serial number sticker voids warranty. No other warranty is expressed or implied. If you suspect that your product is faulty, please contact the place of purchase or alternatively: in the U.S.: Mytek US Office in New York, in The EU: Mytek EU Office in Warsaw, Poland. Prior to shipping for warranty services, the customer or dealer must obtain an RMA number from Mytek. Units sent without RMA number will not be accepted. Mytek extends affordable repair service for all units manufactured to date that are less than 10 years old. Older equipment may or may not be repaired depending on the availability of parts.
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